Choosing an office telephone system isn’t easy.

The terminology and jargon may be confusing and you may also find that you’re completely overwhelmed by options that you feel ill equipped to interpret.

If so, that would be understandable.

However, things should not be overly complicated. Here is a very basic list of things to think about when selecting a new Office telephone system Dubai.

• Expansion. However small your business is now, it may not stay that way. If it does grow, can the system you’re considering grow with it both easily and cost-effectively?
• Standards. Does a globally recognised company operating within industry-standard technology protocols and quality levels manufacture the system?
• Facilities. Does it provide you with the services your business needs? That might include video conferencing, multi-site connections, integration with your wider IT environment, voice mail, call re-routing, menu systems and so on.
• Maintenance capabilities. Any technology needs to be maintained if you are to minimise your chances of running into system problems with the associated downtime etc. Does the solution you’re considering offer integrated service capabilities provided by the supplier?
• Service and support. If your PABX System Support Dubai went wrong, you will need help to fix it – and fast. Does your supplier offer guaranteed service levels in terms of how quickly they’ll get to you in the event of trouble? Remember that if you work over the weekends and they do not – that may also be an issue.
• Price. Of course, price is important and needs to be commensurate with the facilities being provided. Ensure that you’re not paying for facilities and services that you don’t need.

These are all important in helping you decide what solution is suitable; however, in reality it is still an area where using professional assistance may be advisable.